The Academic Success Center (ASC) provides centralized support services to all undergraduate students at UMBC. It is located on the 3rd floor of Sherman Hall and the 1st floor of the Library. The Center fosters a welcoming environment that provides a one-stop opportunity through the following resources:
Academic Policy – Handles academic ombuds services, admissions interviews involving prior academic misconduct, course repeat petitions, general undergraduate academic policy questions, grading method petitions, late-add petitions, non-applicable semester petitions, petitions regarding the General Education Program and/or University Requirements, and petitions regarding undergraduate commencement participation.
Academic Learning Resources – Offers appointment tutoring, drop-in tutoring, early academic alerts, an internationally certified tutor training program, the Math and Science Tutoring Center, Computing Success Center, math placement testing, proficiency-building courses, Supplemental Instruction Peer-Assisted Study Sessions, and the Writing Center.
Academic Advocacy – Provides coordinated care to connect students to appropriate university resources and services, early outreach with students to enhance persistence, progression, and timely degree completion, guidance for students in navigating institutional policies, processes, and petitions, individual student appointments for academic success, and response to individual student inquiries and faculty/staff referrals to assess and address academic matters that may be barriers to graduation.
The AOK Library and Gallery fulfills the information needs of a research university with a distinctive undergraduate and graduate experience. It houses numerous collections including books and subscriptions and provides ample space for collaborative and quiet study. It also serves as a centralized location for the following resources:
Technology Support Center (TSC) – The Technical Support Center is run by DoIT and assists all members of the UMBC community with their technology questions and requests.
Retriever Learning Center – Opened in September 2011, the Retriever Learning Center (RLC) is a convivial space for social learning located in the library. Students may use the space to meet with study groups, plan a presentation or simply get some work done among their peers.
Student Disability Services (SDS) provides resources and supports to students with disabilities as well as those with temporary injuries and conditions that may require accommodations in order to participate fully in all of UMBC’s programs, services and activities. Although students who have disabilities are not required to register with Student Disability Services (SDS), those who wish to use accommodations must be registered with SDS. The SDS website also provides helpful Resources for Students.